EV Quest operates the website evquest.nz. We are committed to protecting your personal information and your right to privacy. If you have any questions about this policy, please contact us at support@evquest.nz.
We collect information you voluntarily provide when you: • Submit a contact enquiry (name, email, phone, message) • Apply for vehicle finance (personal or business details, identity documents) • Use the finance calculator and request results by email We also collect limited technical information automatically when you visit the site, including pages viewed, device and browser type, approximate location, and interactions with key buttons (e.g. "Enquire Now"). This is used for analytics and advertising performance measurement only. See section 8 for the third-party services involved. We do not collect payment information directly.
Information you provide is used solely to: • Respond to your enquiry or finance application • Send you the information you have requested • Comply with applicable laws and regulations We do not sell, rent, or share your personal information with third parties for marketing purposes.
Finance applications, including identity documents (driver's licence), are transmitted securely and shared only with licensed finance brokers for the purpose of processing your application. Documents are not stored on our servers beyond the submission process.
If you contact us or request information via our forms, we may respond by email. We do not send unsolicited marketing emails. You may request removal from any communications at any time by emailing support@evquest.nz.
We retain personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Finance application data may be retained for up to 7 years for compliance purposes.
Under the New Zealand Privacy Act 2020, you have the right to: • Access the personal information we hold about you • Request correction of any inaccurate information • Request deletion of your information where applicable To exercise any of these rights, contact us at support@evquest.nz.
Our site uses the following third-party services: • Resend — email delivery for enquiries, finance applications, and finance calculator results • Sanity — content management for vehicle listings and site content • Google Analytics — anonymous traffic and usage analytics (pageviews, device type, approximate region) • Meta Pixel (Facebook) — measurement and audience-building for our Facebook and Instagram advertising. Collects pageviews and interactions with key buttons. Data is shared with Meta Platforms Ireland Limited. You can opt out of Meta's ad tracking via your Facebook ad preferences (facebook.com/adpreferences) and Google's via tools.google.com/dlpage/gaoptout. Browser-level "Do Not Track" and tracking-protection settings are also respected where supported. For a list of any other services or their privacy policies, contact support@evquest.nz.
We may update this policy from time to time. The date at the top of this page reflects when the policy was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.
For any privacy-related questions or requests: EV Quest (trading name of BM Motors Ltd) support@evquest.nz
EV Quest is a trading name of BM Motors Ltd.